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Manager, Business Intelligence

GENERAL OVERVIEW

The Manager of Business Intelligence is among the leaders of the technical delivery team and is responsible for assisting in the strategic vision for short-term and long-term process enhancements including the automation of our reporting systems as well as data management. He/She will be responsible for ensuring the highest level of quality for all data exchanges to and from CMI Media Group. Additionally, he/she will assist in making recommendations to internal and external stakeholders on client deliverables as appropriate, and assist with development and delivery of data products within the data management suite.

PRIMARY ACCOUNTABILITIES

  • Design, develop, and test report scripts to import and blend data from source systems
  • Mentor junior staff members
  • Work with team members to create and automate health reports to continuously monitor the integrity of the data we touch
  • Work with management and other DA team members to create dashboard prototypes
  • Help to standardize reporting processes across the Data Analytics practice
  • Monitor performance of reports and dashboards and take corrective action to optimize and improve performance as necessary
  • Work with management to automate QA efforts as they pertain to reporting, data, dashboard creation and execution
  • Troubleshoot data issues related to reporting and database systems as they arise
  • Ability to query data to identify gaps and/or trends for the purpose of data analysis
  • Update/maintain process documentation as needed
  • Ensure compliance with confidentiality protocols as they relate to data transfers
  • Assist in the development of new data assets and services that lead to incremental revenue growth
  • Capture data gaps and opportunities relating to Empower service offerings
  • Maintain and build relationships with key customers (internal and external) and partners
  • Lead tasks to monitor, analyze and improve reporting system performance, accuracy and efficiency
  • Continuously seek improvements in all areas of reporting including, but not limited to, analysis, data, tools, process, performance, data quality, education, and communication
  • Perform UAT on all data-related production migrations into our Media Lake

SUCCESS FACTORS

  • Successfully develop QA plans and help to automate and implement them and streamline where possible
  • Able to successfully develop or modify queries for data and gap analysis
  • Ensure execution of assigned technical projects are done effectively and within established timelines
  • Act as subject matter expert on all of our platforms used for data feeds and reporting

ANALYSIS AND DECISION MAKING

  • Lead/mentor a team of junior developers
  • Oversee/review, and approve all deliverables when required before they are transitioned to internal/external customers

REQUIREMENTS

  • Bachelor’s Degree or higher
  • 5+ years of experience in analytics/business intelligence
  • 3+ years of experience leading/managing technical projects
  • 6+ years of experience designing, developing, and executing intermediate-level code in any programming language (SQL, R, Python, etc.) for data validation or data blending
  • 5+ years of experience developing dashboards/reports via Tableau or other BI tool
  • 4+ years of experience blending data from structured/unstructured data sources
  • 3+ years of experience working with relational database structures
  • 3+ years of experience translating business requirements into actionable analysis and reporting
  • Experience with performance tuning a reporting platform or database structures
  • 3+ years of experience mentoring a team of junior analysts
  • Must possess strong Analytical Skills
  • Must possess excellent organizational skills
  • Must be detail-oriented
  • Must demonstrate flexibility and a collaborative approach to achieving goals
  • Must possess willingness to learn and adapt to a changing environment
  • 3-4 years of experience working with secondary data for marketing preferred
  • Experience working with or servicing pharmaceutical and other life sciences companies preferred

Analytics · Cherry Hill, NJ · Chicago, IL · Costa Mesa, California · New York, NY · Parsippany, NJ · Philadelphia, PA

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CMI Media Group was built on inclusion and diversity. It is in our DNA and core values. Challenging the norm is where we started and it's what drives us as a health leader, indispensable partner, and home for our employees. We are a group of hearts and minds who want to make a difference and celebrate being different, to give voice to and truly hear our people and our partners. We believe in more than "all". We believe in "all for good."

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