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Supervisor, SEM

The CMI SEM team is looking to bring on some bright new stars with big plans to help shape the future of Search. We help brands reach patients and doctors with the right message to assist them along their journey at the right time.  Are you data driven?  Do you like geeking out on innovation and emerging media?  Come join our team.

As the Supervisor, SEM, you will be the day to day account lead on assigned SEM accounts working to lead innovation for the industry and our clients. You will work closely with your assigned team of Analysts as well as media, analytics, and other account management teams to ensure client goals and expectations are met and/or exceeded. This role reports in to the Director or VP of SEM.


  • Oversee the development of SEM, YouTube, and Contextual and analysis for assigned clients
  • Work closely with team to ensure campaigns are meeting or exceeding performance goals
  • Lead client strategy and reporting calls
  • Build, maintain and grow client, vendor and partner agency relationships
  • Manage workflow of junior team members to ensure client deliverables meet deadlines
  • Develop a deep understanding of the pharmaceutical market and how SEM plays a role in achieving brand goals
  • Work with department leads to build out, improve and evolve SEM processes, capabilities and deliverables
  • Analyze data in order to make optimization recommendations to be implemented by junior team members
  • Work closely with partner agencies when necessary to align on strategy and optimizations
  • Mentor and teach junior team members a best practice approach to SEM and Contextual 
  • Ability to perform keyword research, write ad copy and optimize campaigns when needed
  • Partner with analytics and media teams to develop KPIs and measurement plans
  • Stay abreast of new tools, trends and best practices in search marketplace through research and/or industry events and conferences
  • Actively contribute to Thought Leadership pieces addressing updates that could impact CMI and our clients
  • Knowledge of organic search ranking factors with the ability to make recommendations on HTML optimizations a plus
  • Ability to identify opportunity for SEM, SEO and Social Media integration and/or collaboration
  • Lead development and onboarding for new hires and direct reports


  • 4+ years experience in managing Paid Search accounts
  • Strong business and leadership skills to make independent decisions affecting the daily operations and management of campaigns
  • Experience with mentoring, managing and team development
  • Ability to make recommendations based on statistically significant data sets
  • Strong web analytics background and project management skills
  • Strong working knowledge of MS Office particularly Excel (V-Lookups, Pivot Tables), and Power Point
  • Knowledge of Web Analytics software, such as Adobe Omniture, Google Analytics and bid management tools like Search Ads 360
  • Bachelor's Degree or equivalent, preferably in Marketing, Business, or any related fields
  • Passion for working in a fast-growing healthcare media agency
  • Healthcare/Pharmaceutical background a plus
  • Google Ads, Bing Ads, Search Ads 360 certifications a plus
  • Organic SEO experience a plus
  • Contextual, video and/or programmatic experience a plus

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CMI Media Group was built on inclusion and diversity. It is in our DNA and core values. Challenging the norm is where we started and it's what drives us as a health leader, indispensable partner, and home for our employees. We are a group of hearts and minds who want to make a difference and celebrate being different, to give voice to and truly hear our people and our partners. We believe in more than "all". We believe in "all for good."

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