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Brilliant Minds.
Big Hearts. Bold Opportunities.

Specialist, Workplace Experience & Operations - Cherry Hill, NJ

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Are you passionate about creating an exceptional workplace experience? Join our team as a Specialist, Workplace Experience & Operations where you’ll play a key role in ensuring our offices run smoothly and provide a welcoming environment for employees and visitors. This position supports the Director, Workplace Experience & Operations and contributes to the overall efficiency and culture of our workplace.
 
What You'll do:
  • Daily Operations:
    • Manage office supplies and inventory.
    • Coordinate with building management for maintenance and repairs.
    • Handle mail and package distribution.
    • Support meeting room and event setup.
    • Maintain clean and organized common areas.
  • Space Management:
    • Assist with space planning and seating assignments.
    • Support office moves and workstation setup.
    • Maintain accurate space utilization records.
  • Vendor Coordination:
    • Coordinate services such as cleaning, maintenance, and catering.
    • Track vendor performance and assist with procurement of supplies and equipment.
  • Technology Support:
    • Provide basic troubleshooting for office equipment and AV systems.
    • Coordinate IT support and learn new workplace technologies.
  • Workplace Experience & Culture:
    • Help plan and execute employee events.
    • Maintain a welcoming reception area.
    • Gather feedback on workplace services.
  • Safety & Security:
    • Assist with safety protocols and emergency preparedness.
    • Monitor building access and report hazards.
  • Reporting & Projects:
    • Maintain records, prepare reports, and support special projects.

What we're looking for:

  • Associate’s degree or equivalent experience in Business Administration, Facilities Management, or related field.
  • 1–3 years of experience in workplace operations or facilities management.
  • Proficiency in Microsoft Office Suite.
  • Strong organizational and time management skills.
  • Excellent communication and interpersonal abilities.
  • Flexibility to work outside normal business hours and travel as needed.