MediaShotz – Hope, Not Hype: The Future of Healthcare Marketing

September 29, 2025

In a new article for MediaShotz inspired by our recent “Agility: Hype to Hope to Health” event, Justin Freid, Chief Media & Innovation Officer highlights that the future of healthcare marketing is shifting from hype to hope, driven by AI and emerging tech that’s redefining patient-doctor relationships. We need to embrace “Human + Machine Care” to create hyper-personalized experiences, empowering patients and HCPs alike. This means investing in user-centric digital ecosystems, leveraging AI for empathetic communication and predictive messaging, and ensuring ethical data practices. Ultimately, it’s about building trust and delivering genuine care through advanced, yet human-centric, strategies to achieve better health outcomes. Read the full article here.